langit33 Platform Privacy Notice

This page describes what we collect when you use langit33 and how we keep that data protected. We operate our platform in supported jurisdictions only, and we handle your personal information according to applicable data-protection law. Our commitment is to be transparent about what we do with your account details, payment records, and activity logs.

We at langit33 collect data to verify your identity, process your deposits and withdrawals, detect fraud, and comply with regulatory obligations. We do not sell your information to third parties. This notice explains our practices in plain language so you understand your rights and our responsibilities.

If you have questions about how we handle your data, you can contact our support team via the channels listed at the end of this page.

What data we collect on langit33

We collect information in three categories: account setup, transaction history, and platform activity.

Account setup. When you register on langit33, we ask for your full name, date of birth, email address, phone number, and residential address. We also collect government-issued identification (KTP, passport, or driver's license) and proof of address (utility bill or bank statement) to verify your identity. This process, called KYC (Know Your Customer), is required by law in supported jurisdictions and helps us prevent fraud and money laundering.

Transaction history. We record every deposit, withdrawal, and bet you place on our platform. This includes the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer via mobile banking, local payment, online payment, e-wallet), the amount, the date and time, and the outcome. We keep these records for at least five years to comply with financial regulations.

Platform activity. We log your login times, the games or markets you access, your IP address, browser type, and device information. We also track which pages you visit and how long you spend on each section. This helps us detect suspicious behaviour, improve our service, and troubleshoot technical issues.

Cookies and tracking

Our platform uses cookies to remember your login session and your language preference. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some features of langit33 may not work correctly.

How we use your data on langit33

We use your information for the following purposes:

Identity verification. We verify your KYC documents to confirm you are who you say you are and that you are of legal age to use our service.
Payment processing. We share your name, account number, and transaction amount with our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners) to complete your deposits and withdrawals.
Fraud detection. We analyse your login patterns, betting behaviour, and IP address to spot unusual activity and protect your account from unauthorised access.
Regulatory compliance. We report transaction data to financial authorities in supported jurisdictions as required by law. We also maintain records for anti-money-laundering (AML) and counter-terrorism-financing (CTF) purposes.
Customer support. We use your contact details to respond to your inquiries, resolve disputes, and send you important notices about your account or our service.
Service improvement. We analyse aggregated, anonymised data to understand how users interact with langit33, identify technical problems, and plan new features.

Who we share your data with

We do not sell your personal information. However, we share your data with the following parties:

Payment processors. local payment, online payment, e-wallet, mobile banking, local payment, and online payment, e-wallet, mobile banking, local payment receive your name and account details to process your transactions.
Hosting and analytics providers. Our servers may be located outside your jurisdiction. We use third-party services to store data, run backups, and analyse platform performance.
Regulatory authorities. We disclose transaction records and KYC documents to financial regulators, tax authorities, and law-enforcement agencies when legally required.
Fraud-prevention services. We may share your IP address and device fingerprint with third-party fraud-detection networks to identify and block suspicious accounts.

All third-party processors are contractually bound to keep your data confidential and use it only for the purposes we specify.

Your rights and our commitments on langit33

You have the right to access, correct, or delete your personal information, subject to legal and regulatory constraints. If you believe your data is inaccurate, you can request a correction through your account settings or by contacting our support team. If you wish to close your account and have your data deleted, we will remove your information within 30 days, except where we are required by law to retain it (such as transaction records for tax or AML purposes).

We protect your data using industry-standard encryption (SSL/TLS) for all communications between your device and our servers. Your password is hashed and never stored in plain text. We recommend you enable two-factor authentication on your langit33 account to add an extra layer of security. If you suspect your account has been compromised, change your password immediately and contact our support team.

Our services are available only where local law permits. If you are accessing langit33 from a jurisdiction where online gaming is prohibited, you are responsible for verifying that your use complies with your local laws. We reserve the right to suspend or close your account if we detect access from a restricted jurisdiction.

Data retention: We keep transaction records for at least five years. Account data is retained for three years after account closure unless legal obligations require longer storage.
Data breach: If we discover a security breach affecting your personal information, we will notify you by email within 72 hours and describe the steps we are taking to secure your data.
International transfers: Your data may be transferred to and stored on servers outside Indonesia. We ensure all transfers comply with applicable data-protection standards.

Contact us about your privacy

If you have questions about this privacy notice or how we handle your data, you can reach our support team via email or through the in-app help centre. We aim to respond to privacy inquiries within five business days. You can also request a copy of all personal information we hold about you by submitting a formal data-access request through your account dashboard.

This privacy notice was last updated in 2024 and may be revised as our practices evolve or as law changes. We will notify you of any material changes by email or by posting a notice on langit33. Your continued use of our platform after such changes constitutes your acceptance of the updated notice.